Choosing the right business email service is crucial for maintaining a professional image and ensuring smooth communication. Wix offers various email plans tailored to different business needs and budgets. This article will explore the pricing of Wix business email plans, their features, and how they compare to other services.
Understanding Wix Business Email Prices

Overview of Wix Email Plans
Wix offers a variety of email plans tailored to different business needs. These plans range from basic to more advanced options, each with its own set of features and pricing. Choosing the right plan can significantly impact your business communication efficiency.
Factors Influencing Wix Email Pricing
Several factors influence the pricing of Wix email plans. These include the number of email accounts, storage capacity, and additional features like custom domains and security measures. Affordable website design is a key consideration for many users.
Comparison with Competitors
When compared to competitors like Google Workspace and Microsoft 365, Wix offers a more integrated solution for users already on the Wix platform. However, it may lack some advanced features found in other services.
Benefits of Using Wix Email
Using Wix email provides several benefits, including seamless integration with your Wix website, ease of setup, and reliable customer support. This makes it an attractive option for small to medium-sized businesses.
Limitations of Wix Email Pricing
While Wix email plans are generally affordable, they may not offer the same level of flexibility and advanced features as some competitors. This can be a drawback for larger businesses with more complex needs.
Customer Reviews on Wix Email Pricing
Customer reviews on Wix email pricing are mixed. Some users appreciate the affordability and integration with the Wix platform, while others feel that the plans lack certain advanced features. Overall, it is a good option for those looking for a simple and integrated email solution.
Detailed Breakdown of Wix Email Plans

Limited Plan Features and Costs
The Limited Plan is a free option that allows users to create up to 3 marketing campaigns per month and send up to 5,000 emails. This plan is ideal for small businesses or startups looking to dip their toes into email marketing without any financial commitment.
Basic Plan Features and Costs
For $10 per month, the Basic Plan offers more flexibility. Users can create up to 5 marketing campaigns and send up to 9,500 emails monthly. Additionally, this plan removes Ascend branding from email footers and allows for scheduling email campaigns.
Professional Plan Features and Costs
The Professional Plan, priced at $12 per month, is designed for growing businesses. It includes the ability to create up to 20 marketing campaigns and send up to 50,000 emails per month. Users can also create campaign URLs connected to their custom domain.
Unlimited Plan Features and Costs
At $24.50 per month, the Unlimited Plan offers the most comprehensive features. Users can create unlimited marketing campaigns and send up to 1,000,000 emails per month. This plan also includes all the features of the Professional Plan, making it ideal for large-scale email marketing efforts.
Comparing Features Across Plans
Choosing the Right Plan for Your Business
Selecting the right plan depends on your business needs. Small businesses might find the Limited Plan sufficient, while growing businesses could benefit from the Basic or Professional Plans. For extensive email marketing, the Unlimited Plan is the best choice.
Wix Limited Plan: What You Need to Know
Features of the Limited Plan
The Wix Limited Plan is designed for individuals and small businesses who need a basic email solution. It includes essential features such as a custom domain, 2GB of storage, and 30 minutes of video. This plan also removes Wix ads, providing a more professional appearance for your emails.
Cost Analysis of the Limited Plan
The Limited Plan costs $16 per month. This price includes a free domain for the first year, but be aware that after the first year, your free domain will auto-renew at the cost of around $12-16 per year. This plan is ideal for those who need a simple, cost-effective email solution without the need for advanced features.
Ideal Users for the Limited Plan
This plan is best suited for individuals and small businesses who are just starting out and need a basic email service. It's perfect for personal websites, portfolios, and small business communications.
Pros and Cons of the Limited Plan
Pros:
Affordable pricing
Custom domain included
Removes Wix ads
Cons:
Limited storage space
No premium app subscriptions included
Basic features only
How to Maximize the Limited Plan
To get the most out of the Limited Plan, make sure to utilize the custom domain feature to enhance your brand's credibility. Additionally, take advantage of the 24/7 customer support for any issues you may encounter.
Customer Experiences with the Limited Plan
Many users appreciate the affordability and simplicity of the Limited Plan. However, some have noted that the limited storage space can be a drawback. Overall, it is a solid choice for those who need a basic, no-frills email solution.
Wix Basic Plan: Comprehensive Guide
Features of the Basic Plan
The Wix Basic Plan is designed for new or small e-commerce businesses. It includes essential features such as 50GB of storage, five hours of video, and $600 worth of ad vouchers. Users can showcase and sell unlimited products and benefit from an abandoned cart recovery feature.
Cost Analysis of the Basic Plan
At $27 per month, the Basic Plan offers a robust set of features for its price. This plan is ideal for businesses just starting out and looking to establish an online presence without a significant investment.
Ideal Users for the Basic Plan
The Basic Plan is best suited for new or fledgling e-commerce businesses with a low volume of sales. It's perfect for those who need essential e-commerce features without the need for advanced tools.
Pros and Cons of the Basic Plan
Pros:
Affordable pricing
Generous storage and video hours
Ad vouchers worth $600
Abandoned cart recovery
Cons:
No dropshipping
No subscriptions
Limited to five hours of video
No product reviews
How to Maximize the Basic Plan
To get the most out of the Basic Plan, utilize the ad vouchers to drive traffic to your site and take advantage of the abandoned cart recovery feature to boost sales. Regularly update your product listings and engage with customers to build loyalty.
Customer Experiences with the Basic Plan
Many users find the Basic Plan to be a great starting point for their e-commerce journey. They appreciate the generous storage and ad vouchers, though some wish for more advanced features like dropshipping and product reviews.
Wix Professional Plan: Is It Worth It?
Features of the Professional Plan
The Wix Professional Plan is designed for small businesses that need built-in branding and analytics features. It includes 50GB of storage, a free calendar app, and professional logo design features. Users also get access to Ascend by Wix, which enhances customer engagement through streamlined interactions.
Cost Analysis of the Professional Plan
At $27 per month, the Professional Plan offers a comprehensive set of features. For just $5 more than the Unlimited Plan, users get additional benefits like a free year of an Events Calendar app and a professional logo designed for their brand. This plan is ideal for those looking for complete online branding.
Ideal Users for the Professional Plan
This plan is best suited for small businesses looking to establish a strong online presence. It is particularly beneficial for those who need extensive branding tools and analytics to track their performance.
Pros and Cons of the Professional Plan
Pros:
50GB of storage
Free calendar app
Professional logo design features
Access to Ascend by Wix
Cons:
No priority customer support
Higher cost compared to the Unlimited Plan
How to Maximize the Professional Plan
To get the most out of the Professional Plan, make sure to utilize all the branding tools available. Use the professional logo design features to create a consistent brand image across all platforms. Additionally, take advantage of the free calendar app to manage events and appointments efficiently.
Customer Experiences with the Professional Plan
Many users have praised the Professional Plan for its comprehensive features and ease of use. However, some have noted the lack of priority customer support as a drawback. Overall, the plan is well-received for its value and functionality.
Wix Unlimited Plan: A Deep Dive
Features of the Unlimited Plan
The Wix Unlimited Plan is designed for freelancers and small businesses aiming to expand their online presence. For $22 per month, this plan offers a variety of features:
5GB of storage
One hour of video storage
$600 worth of ad vouchers
SEO boosting app
Free year of the Site Booster app
Free year of the Visitors Analytics app
Cost Analysis of the Unlimited Plan
At $22 per month, the Unlimited Plan provides a balance between cost and features. It includes $600 worth of ad vouchers, which can be a significant boost for marketing efforts. However, the plan does not include logo-making features, which might be a drawback for some users.
Ideal Users for the Unlimited Plan
This plan is best suited for:
Freelancers
Small businesses
Entrepreneurs looking to showcase more work
Pros and Cons of the Unlimited Plan
Pros
Affordable pricing
Generous ad vouchers
Useful SEO tools
Cons
Limited storage
No logo-making features
How to Maximize the Unlimited Plan
To get the most out of the Unlimited Plan, consider the following tips:
Utilize the $600 ad vouchers for marketing campaigns.
Make full use of the SEO boosting app to improve your website's visibility.
Take advantage of the free year of the Site Booster and Visitors Analytics apps.
Customer Experiences with the Unlimited Plan
Many users find the Unlimited Plan to be a cost-effective solution for their needs. The plan's features, especially the ad vouchers and SEO tools, are often highlighted as valuable assets. However, some users have noted the limited storage as a downside.
Comparing Wix Business Email with Competitors
When choosing a business email service, it's essential to compare different options to find the best fit for your needs. Wix Business Email is a popular choice, but how does it stack up against other providers? Let's explore the comparisons.
Wix vs. Google Workspace
Google Workspace is a well-known competitor, offering a suite of tools including Gmail, Google Drive, and Google Calendar. While Wix integrates with Google Workspace, some businesses might prefer the direct features and reliability of Google's ecosystem.
Wix vs. Microsoft 365
Microsoft 365 provides robust email services through Outlook, along with access to Office apps like Word and Excel. For businesses already using Microsoft products, this integration can be seamless and highly efficient.
Wix vs. Zoho Mail
Zoho Mail is another alternative, known for its affordability and comprehensive suite of business tools. It offers features like email hosting, calendar integration, and task management, making it a strong contender for small to medium-sized businesses.
Wix vs. ProtonMail
ProtonMail focuses on security, offering end-to-end encryption for all emails. This makes it an excellent choice for businesses that prioritize privacy and data protection.
Wix vs. Neo
Neo introduces a more holistic approach to email management tailored for dynamic business needs. With features like email and calendar integration, Neo simplifies managing appointments alongside email communication.
Which Service Offers the Best Value?
Ultimately, the best value depends on your specific business needs. Consider factors like integration with existing tools, security features, and overall cost. For many, Wix's integration with its website builder and ease of use makes it a compelling choice, especially for small businesses looking to maximize ROI.
Additional Costs Associated with Wix Email
Domain Costs
To have a custom domain name for your website, you'll need to pay a separate annual cost. The monthly cost for a paid Wix plan only covers website hosting. Domain prices vary depending on the type of domain extension, the length of your term, the level of privacy protection, and your local currency & tax laws. However, if you sign up for a yearly premium website builder plan, it will likely come with a one-year domain voucher. This means you'll get a free custom domain for one year, after which time you'll need to pay to renew it. Pay close attention to the parameters you choose when registering for the first time, so that you can save up and be prepared for this fee a year later.
Premium App Costs
Wix offers a variety of premium apps that can enhance your website's functionality. These apps are not included in the standard plans and come with additional costs. Prices for premium apps vary widely, so it's important to evaluate which apps are essential for your business needs.
Third-Party Integration Costs
Integrating third-party tools with your Wix email can incur extra costs. For example, if you want to integrate a CRM system or marketing automation tools, you may need to pay for these services separately. These integrations can be crucial for streamlining your business operations, but they do come at a price.
Customization Costs
If you require custom features or design elements for your Wix email, you may need to hire a developer or designer. Customization costs can vary based on the complexity of the work and the expertise of the professional you hire. Website maintenance services often include these customization tasks, so consider this when budgeting.
Support and Maintenance Costs
While Wix offers customer support, you may find that you need additional help, especially if you have a complex setup. Some businesses opt for ongoing support services, which can cost extra. For example, ongoing support for $80/month can be a worthwhile investment for businesses that need regular updates and troubleshooting.
Hidden Fees to Watch Out For
Be aware of hidden fees that may not be immediately obvious. These can include costs for exceeding storage limits, additional mailboxes, or premium support services. Understanding these potential hidden fees can help you manage your budget more effectively.
Setting Up Your Wix Business Email
Creating a Wix Account
To start, you need to create a Wix account. If you don't have one, sign up on the Wix website. This is the first step in setting up your business email.
Selecting the Right Email Plan
Wix offers various email plans. Choose the one that fits your business needs. Consider factors like the number of email accounts, storage space, and any additional features you might need.
Adding Mailboxes
Once you've selected your plan, you can add mailboxes. This could be your name, a specific department, or a general contact address like info@yourdomain.com.
Configuring Your Mailbox
After setting up your email address, configure your mailbox. This includes setting up an email signature, organizing your inbox folders, and connecting your email to mobile devices for on-the-go access.
Setting Up Email Signatures
An email signature adds a professional touch to your emails. Go to your email settings and create a signature that includes your name, position, and contact information.
Connecting to Mobile Devices
To access your email on the go, connect it to your mobile device. This ensures you can manage your business communications from anywhere.
Optimizing Wix Email for Business Needs

Customizing Email Addresses
Creating custom email addresses that match your domain name is essential for maintaining a professional appearance. For example, using addresses like info@yourdomain.com or sales@yourdomain.com can help in building trust with your clients. Custom email addresses also make it easier for customers to remember and contact you.
Using Email Signatures Effectively
An email signature is more than just your name and title. It can include your company logo, social media links, and a brief tagline. This not only provides important contact information but also reinforces your brand identity. Make sure your email signature is consistent across all team members to maintain brand consistency.
Organizing Your Inbox
A cluttered inbox can lead to missed emails and decreased productivity. Use folders, labels, and filters to keep your inbox organized. For instance, you can create folders for different projects or clients. This way, you can quickly find important emails without having to sift through a crowded inbox.
Integrating with Calendars
Wix Email allows you to integrate your email with your calendar, making it easier to schedule meetings and appointments. This feature is particularly useful for businesses that rely on frequent client interactions. By syncing your calendar with your email, you can streamline your workflow and avoid scheduling conflicts.
Utilizing Email Automation
Email automation can save you time and ensure that important messages are sent out on schedule. You can set up automated responses for common inquiries or schedule emails to be sent at specific times. This is especially useful for marketing campaigns and customer follow-ups.
Ensuring Email Security
Security is a top priority for any business. Wix Email offers features like spam and virus protection, as well as secure access controls. Make sure to enable two-factor authentication to add an extra layer of security to your email accounts. This helps protect sensitive information and ensures that only authorized users can access your email.
Benefits of Using Wix Business Email
Professional Appearance
Using Wix Business Email allows you to create a custom email address that matches your website domain. This gives your communications a more professional look, which can help build trust with your customers. A professional email address can make a significant difference in how your business is perceived.
Brand Consistency
Wix Business Email helps maintain brand consistency by ensuring that all your email communications align with your website and overall brand identity. This integration is key to maintaining credibility in the eyes of customers and partners.
Ease of Setup
One of the standout features of Wix Business Email is its ease of setup. Users can quickly create an email account without the need for technical expertise. This makes it accessible for businesses of all sizes, from startups to established enterprises.
Reliability and Security
Wix Business Email is known for its reliability and security. Your business communications are safe and uninterrupted, thanks to features like ample storage space, calendar integration, and mobile access. This ensures that your emails are always available when you need them.
Integration with Wix Platform
Wix Business Email seamlessly integrates with the broader Wix platform, offering a cohesive and integrated approach to your online presence. This makes it easier to manage your website and email communications from a single dashboard.
Customer Support
Wix offers robust customer support for its business email services. Whether you need help setting up your email or troubleshooting an issue, Wix's support team is available to assist you. This ensures that you can focus on running your business without worrying about email-related problems.
Limitations of Wix Business Email
Pricing Concerns
One of the main limitations of Wix Business Email is its pricing structure. While the service offers various plans, some users find the costs to be higher compared to other providers. This can be a significant drawback for small businesses or startups operating on a tight budget. Additionally, the need to purchase multiple email accounts in separate transactions can be cumbersome.
Feature Limitations
Wix Business Email does not offer as many advanced features as some of its competitors. For instance, the platform lacks certain automation tools and advanced analytics that are available in other email services. This can be a disadvantage for businesses looking for more comprehensive email marketing solutions.
Scalability Issues
The scalability of Wix Business Email is another concern. While it is suitable for small to medium-sized businesses, it may not meet the needs of larger enterprises. The limited number of email campaigns and the cap on the number of emails sent per month can be restrictive. For example, with the free plan, you can send up to three email campaigns per month, with a limit of 5,000 emails total per month.
Customer Support Challenges
Customer support is another area where Wix Business Email falls short. Users have reported difficulties in getting timely and effective support, especially when dealing with complex issues. This can be frustrating and time-consuming, impacting business operations.
Integration Limitations
Wix Business Email has limited integration capabilities with third-party tools and services. This can be a significant drawback for businesses that rely on a variety of software for their operations. For example, integrating with CRM systems or project management tools can be challenging.
User Experience
The user experience of Wix Business Email is generally positive, but there are some areas for improvement. Some users find the interface to be less intuitive compared to other email services. Additionally, the access to the spam folder needs to be expanded to view, making it difficult for ordinary users to find.